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FAQ & Terms

Basic informations

Welcome to our F.A.Q & Terms and policy

Cancellation charge will apply as follow :
7 days before : 30%
6 days before : 50%
Same day : 100%

Transfers & Tours payment should be done at least 1 week prior requested date.

Accepted method of payment :
- Credit cart
- Bank Transfer (Bank charge apply)

*Note, for Tours & Transfers requested to operate on the same day,
Payment can be done directly to driver or attendant by credit card or cash.

25% additional charge will be applied when service is starting before 07:00 or/and finishing after 22:00.

As requested by the Japanese Transportation Law.

Depending on the itineray, 10 000 JPY will be charged per night and per staff for big vehicle as : micro-bus (max 15 pax) and large bus coach (max. above 20). (there is no charge for Normal size car and Gran cabin (7pax) and Luxury cabin (4px)

Trailer is available for the following vehicule only : LUXURY HI-ACE CABIN and ALPHARD,
for an additional charge of 10,000yen .

English-speaking attendant or driver can be provided for an extra fee starting from 10 000 JPY per day.

Toll (express way) & Parking fees are excluded.
We will inform you during the booking process when charges apply.

Spoken languages

Our Team Speak English, French & Japanese.

Available credit card

At your service

  • Language Assistance
  • Airport Meet & Greet
  • Tailor Made Itinenary
  • Booking Service
  • Tour Attendant

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Click the link below to contact a Travel Concierge
Our Team will reply you within 24hours.

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